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Contact Us



For any general inquiries about DK, please email customer service at ecustomerservice@randomhouse.com. You can also contact our US office with general questions by writing to:

DK Publishing

1745 Broadway
20th Floor
NEw York, NY 10019

Please see below for specific queries.



New Accounts
If you are a book, gift, gourmet or toy store and would like to set up a sales account with DK, please contact Penguin Random House customer service at 800-733-3000 or customerservice@penguinrandomhouse.com.  Orders can be emailed to csorders@penguinrandomhouse.com.

Premium Sales
DK books are available at special discounts when purchased in bulk for premiums, corporate sales promotions, fund-raising or educational use.  For details, please contact DK Special Markets at specialsales@dk.com.

Special Sales
For information about sales to specialty retailers, specialty wholesalers, flash sites or mail-order catalogs, please email specialsales@dk.com or call 646-674-4047

Library Services
For library marketing inquiries, please contact marketing@dk.com

Bookseller Services
Click here to visit our bookseller page or email customerservice@penguinrandomhouse.com



For general subrights and permissions inquiries please see:


Digital Licensing
For digital content licensing queries or questions about using a DK book in electronic formats please contact: 
Toby Hopkins, Content Licensing Director, toby.hopkins@uk.dk.com

For more information please download the DK Content Overview.



For general marketing and advertising inquiries, please contact marketing@dk.com
To view our catalog, click here

Academic Resources 
Our helpful Teacher’s Guides offer lesson plans, discussion questions, and classroom activities. Visit our Education site to view our available guides and educational resources. 

Desk Copies 
To request a DK desk copy, exam copies, or to join Penguin’s College Faculty Information Service, please visit the following pages.

Desk Copy Request

Exam Copy Request 

College Faculty Information Service (CFIS)



For publicity inquiries or author information, please contact publicity@dk.com


Neither the corporation nor its imprints assume responsibility for any unsolicited manuscripts which we may receive. As such, it is recommended that sole original copies of any manuscript not be submitted, as the corporation is not responsible for the return of any manuscript (whether sent electronically or by mail), nor do we guarantee a response. Further, in receiving a submission, we do not assume any duty not to publish a book based on a similar idea, concept or story.

The preferred and standard method for having manuscripts considered for publication by a major publisher is to submit them through an established literary agent. We cannot recommend an agent for your work; however, we can suggest such guides as Literary Market Place for agent listings and their contact information. There are also online resources for writers interested in learning more about the process of submitting manuscripts to agents and publishers. A good place to start is the Authors Guild.



For product safety related queries, please contact: productsafety@dk.com.



Interested in working for DK Publishing? Click here to find our job openings.



To find and contact any of DK’s other international offices, click here. For international customer service, email: penguinexport@tbs-ltd.co.uk.


International/Language Rights 
For international trade sales or rights questions about foreign language editions of DK books:

For Children's books: Internationalsaleschildren@uk.dk.com

For Adult's books: Internationalsalesadult@uk.dk.com