GENERAL QUESTIONS AND CUSTOMER SERVICE
For any general inquiries about DK, please email customer service at email@example.com. You can also contact our US office with general questions by writing to:
NEw York, NY 10019
Please see below for specific queries.
If you are a book, gift, gourmet or toy store and would like to set up a sales account with DK, please contact Penguin Random House customer service at 800-733-3000 or firstname.lastname@example.org. Orders can be emailed to email@example.com.
DK books are available at special discounts when purchased in bulk for premiums, corporate sales promotions, fund-raising or educational use. For details, please contact DK Special Markets at firstname.lastname@example.org.
For information about sales to specialty retailers, specialty wholesalers, flash sites or mail-order catalogs, please email email@example.com or call 646-674-4047
For library marketing inquiries, please contact firstname.lastname@example.org
Click here to visit our bookseller page or email email@example.com
LICENSING, PERMISSIONS & SUBRIGHTS
For general subrights and permissions inquiries please see:
For digital content licensing queries or questions about using a DK book in electronic formats please contact: Toby Hopkins, Content Licensing Director, firstname.lastname@example.org
For more information please download the DK Content Overview.
For general marketing and advertising inquiries, please contact email@example.com
To view our catalog, click here
Our helpful Teacher’s Guides offer lesson plans, discussion questions, and classroom activities. Visit our Education site to view our available guides and educational resources.
To request a DK desk copy, exam copies, or to join Penguin’s College Faculty Information Service, please visit the following pages.
Desk Copy Request
Exam Copy Request
College Faculty Information Service (CFIS)
For publicity inquiries or author information, please contact firstname.lastname@example.org
Neither the corporation nor its imprints assume responsibility for any unsolicited manuscripts which we may receive. As such, it is recommended that sole original copies of any manuscript not be submitted, as the corporation is not responsible for the return of any manuscript (whether sent electronically or by mail), nor do we guarantee a response. Further, in receiving a submission, we do not assume any duty not to publish a book based on a similar idea, concept or story.
The preferred and standard method for having manuscripts considered for publication by a major publisher is to submit them through an established literary agent. We cannot recommend an agent for your work; however, we can suggest such guides as Literary Market Place for agent listings and their contact information. There are also online resources for writers interested in learning more about the process of submitting manuscripts to agents and publishers. A good place to start is the Authors Guild.
For product safety related queries, please contact: email@example.com.
Interested in working for DK Publishing? Click here to find our job openings.
To find and contact any of DK’s other international offices, click here. For international customer service, email: firstname.lastname@example.org.
For international trade sales or rights questions about foreign language editions of DK books:
For Children's books: Internationalsaleschildren@uk.dk.com
For Adult's books: Internationalsalesadult@uk.dk.com