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Contact Us

Contact Us


UK customer services:

Have a question? Check out our FAQs page to see if the answer's there. If not, please contact our UK customer services team.

By email: penguinorders@tbs-ltd.co.uk

By phone: +44 (0)120 625 5678

Our phone lines are open:
Monday to Friday: 9am – 5pm GMT


General enquiries:

International Customer Services: penguinexport@tbs-ltd.co.uk

Postal address:

80 Strand London


Sales Enquiries:

UK sales: sales@uk.dk.com

International sales: dkinternationalsales@uk.dk.com

We’re making a number of essential changes to our UK systems and distribution operation. We are writing to let our partners know if it will change how we do business together. If we have written to you and you have a question, please follow the prompts here


Marketing & Publicity:

For all Marketing and PR queries please contact: press@uk.dk.com


Content licensing and custom publishing:

To license an image: enquiries@dkimages.com

To license content: digital.licensing@uk.dk.com

Text permissions - adult: adultpermissions@uk.penguingroup.com

Text permissions - children's: childrenspermissions@uk.penguingroup.com

To create a bespoke product: michael.stanfield@uk.dk.com


Book enquiries:

Adult book questions: adulteditorial@uk.dk.com

Children's book questions: childreneditorial@uk.dk.com

Travel book questions: travelguides@uk.dk.com


Product safety:

For product safety related queries, please contact: productsafety@dk.com


Book ideas & Manuscripts:

We don't accept unsolicited manuscripts at DK. However, if you are looking for general advice on submitting a manuscript, your local library is a great place to start. Alternatively, a Literary Agent will know the most suitable publisher to take your manuscript to. A comprehensive listing of UK literary agents can be found in the Writers' and Artists' Yearbook, published annually by A & C Black.


Want to work for us?

Jobs & HR information: Visit our jobs minisite


For technical enquiries regarding the DK.com website (please note this email address is monitored Monday to Friday 9am to 5pm GMT):