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Contact Us

Contact Us


UK customer services:

Have a question? Check out our FAQs page to see if the answer's there. If not, please contact our UK customer services team.

By email: penguinorders@tbs-ltd.co.uk

By phone: +44 (0)120 625 5678

Our phone lines are open:
Monday to Friday: 9am – 5pm GMT


General enquiries:

International Customer Services: penguinexport@tbs-ltd.co.uk

Postal address:

One Embassy Gardens, 8 Viaduct Gardens
London SW11 7BW.


Sales Enquiries:

UK sales: sales@uk.dk.com

International sales: dkinternationalsales@uk.dk.com

Marketing & Publicity:

For all Marketing and PR queries please contact: press@uk.dk.com


Content licensing and custom publishing:

To license content: digital.licensing@uk.dk.com

Text permissions - adult: adultpermissions@uk.penguingroup.com

Text permissions - children's: childrenspermissions@uk.penguingroup.com

To create a bespoke product: custom.publishing@uk.dk.com

For more information please download the DK Content Overview.


Book enquiries:

Adult book questions: adulteditorial@uk.dk.com

Children's book questions: childreneditorial@uk.dk.com

Travel book questions: travelguides@uk.dk.com


Product safety:

For product safety related queries, please contact: productsafety@dk.com


Book ideas & Manuscripts:

We don't accept unsolicited manuscripts at DK. However, if you are looking for general advice on submitting a manuscript, your local library is a great place to start. Alternatively, a Literary Agent will know the most suitable publisher to take your manuscript to. A comprehensive listing of UK literary agents can be found in the Writers' and Artists' Yearbook, published annually by A & C Black.


Want to work for us?

Jobs & HR information: Visit our jobs minisite


For technical enquiries regarding the DK.com website (please note this email address is monitored Monday to Friday 9am to 5pm GMT):