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Contact Us

 

UK customer services:

Have a question? Check out our FAQs page to see if the answer's there. If not, please contact our UK customer services team.

By email: penguinorders@tbs-ltd.co.uk

By phone: +44 (0)120 625 5678

Our phone lines are open:
Monday to Friday: 9am – 5pm GMT

 

General enquiries:

International Customer Services: penguinexport@tbs-ltd.co.uk

Postal address:

DK 
20 Vauxhall Bridge Road
London
SW1V 2SA

 

Sales Enquiries:

UK sales: sales@uk.dk.com

International sales: dkinternationalsales@uk.dk.com
 

Marketing & Publicity:

For all Marketing and PR queries please contact: press@uk.dk.com

 

Content licensing and custom publishing:

To license content: digital.licensing@uk.dk.com

Text permissions - adult: adultpermissions@uk.penguingroup.com

Text permissions - children's: childrenspermissions@uk.penguingroup.com

To create a bespoke product: custom.publishing@uk.dk.com

For more information please download the DK Content Overview.

 

Book enquiries:

Adult book questions: adulteditorial@uk.dk.com

Children's book questions: childreneditorial@uk.dk.com

Travel book questions: travelguides@uk.dk.com

 

Product safety:

For product safety related queries, please fill in the Product Safety Query form.

The authorised representative in the EEA is Dorling Kindersley Verlag GmbH. Arnulfstr. 124, 80636 Munich, Germany

 

Book ideas & Manuscripts:

We don't accept unsolicited manuscripts at DK. However, if you are looking for general advice on submitting a manuscript, your local library is a great place to start. Alternatively, a Literary Agent will know the most suitable publisher to take your manuscript to. A comprehensive listing of UK literary agents can be found in the Writers' and Artists' Yearbook, published annually by A & C Black.

 

Want to work for us?

Jobs & HR information: Visit our jobs minisite

 

For technical enquiries regarding the DK.com website (please note this email address is monitored Monday to Friday 9am to 5pm GMT):
 

web@uk.dk.com