Returns and cancellations may be requested by contacting our customer services team as follows:
In writing to: DK Returns, PO Box 48, Westham, East Sussex, BN23 6WB
By phone: +44 (0)203 176 2939
By email: firstname.lastname@example.org
The customer services team will give you instructions as to how to return your products.
If you do not wish to use the methods above to cancel your order, cancellations may be requested by printing out and completing these details below.
To: Dorling Kindersley Limited, 80 Strand, London, WC2R 0RL
I give notice that I request to cancel my order for the following products:
Ordered on/received on:
Your e-mail address:
Once you’ve completed this form, please send it by post to:
DK Returns, PO Box 48, Westham, East Sussex, BN23 6WB
You will also need to return your products to enable us to process your refund.
We recommend that you contact our customer services team to return your products.