Contact Us


UK customer services:

Have a question? Check out our FAQs page to see if the answer's there. If not, please contact our UK customer services team

By email:

By phone: +44 (0)203 176 2939

Our phone lines are open:
Monday to Friday: 9am – 6pm
Saturday: 9am – 5:30pm
Sunday: 10am - 4pm

Returns address (for UK website orders only):

DK Returns
PO Box 48
East Sussex
BN23 6WB


General enquiries:

International Customer Services:

Postal address:

DK Limited
The Penguin Group (UK)
80 Strand London


Sales Enquiries:

UK sales:

International sales:


Marketing & Publicity:

For all Marketing and PR queries please contact:


Content licensing and custom publishing:

To license an image:

To license content:

Text permissions - adult:

Text permissions - children's:

To create a bespoke product:


Book enquiries:

Adult book questions:

Children's book questions:

Travel book questions:


Product safety:

For product safety related queries, please contact:


Book ideas & Manuscripts:

We don't accept unsolicited manuscripts at DK. However, if you are looking for general advice on submitting a manuscript, your local library is a great place to start. Alternatively, a Literary Agent will know the most suitable publisher to take your manuscript to. A comprehensive listing of UK literary agents can be found in the Writers' and Artists' Yearbook, published annually by A & C Black.


Want to work for us?

Jobs & HR information: Visit our jobs minisite


For technical enquiries regarding the website (please note this email address is monitored Monday to Friday 9am to 5pm):

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